Effective Date: [12/05/2024]

Softilox Innovations Inc. (“Softilox,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information directly from you when you interact with us, such as when you visit our website, contact us, or use our services. The types of personal information we may collect include:

  • Contact information (e.g., name, email address, phone number)
  • Demographic information (e.g., age, gender, location)
  • Account credentials (e.g., username, password)
  • Payment information (e.g., credit card details)
  • Information you provide when you communicate with us (e.g., inquiries, feedback)

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior through the use of cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our services
  • To communicate with you and respond to your inquiries
  • To personalize your experience and deliver tailored content
  • To improve our products and services
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

3. Sharing of Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating our business and providing services to you (e.g., payment processors, IT providers)
  • With third parties when required by law or to protect our rights and safety
  • With your consent or at your direction

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

You have the right to access, update, and correct your personal information. You may also choose to opt out of receiving marketing communications from us by following the instructions provided in such communications.

6. Payment Information

When you make a payment through our website, your payment information is securely processed by third-party payment processors. We do not store your payment information on our servers.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child’s account.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own, where data protection and privacy regulations may not offer the same level of protection as in your jurisdiction. By using our services, you consent to such transfers.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@softilox.com.

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.